Parent/carers should initially follow the school complaints procedure:
- STEP 1 – Speak to the class teacher
- STEP 2 – If unresolved speak to the Inclusion Manager or Headteacher
- STEP 3 – Where the issue remains unresolved, write to the Chair of Governors with details of the concern.
Parents/carers can also contact Southwark Information, Advice and Support Team (formerly called Parent Partnership Service) which provides information and guidance to parents/carers of children aged 3-25 with SEN needs.
Email: sias@southwark.gov.uk
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